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Returns and Exchanges
Returns and Exchanges
We stand behind our service and our products. If any item that you receive from us is damaged, defective, or otherwise does not meet your expectations, simply return it to us by mail within a reasonable amount of time. We will gladly replace or exchange it, or issue a refund. When we receive the item, we will refund you the cost of the product, any applicable sales tax, and the return shipping cost. Please note that shipping and delivery charges incurred to send the item to you are not refundable. Processing the return once we receive the item usually takes two business days.
If you need to return your purchase, repack it in the original packaging (if possible) and include a copy of your receipt to insure that credit is applied to the correct account.
If you prefer, you can return the item to our store. Simply bring the item and the invoice that accompanied it to the store and any of our sales associates will be able to assist you.
Gift certificates are not refundable or returnable.
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1-800-265-1500